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Shipping Policy

What is the shipment cost?

The shipment cost is 10€. Currently, there is a promotion “Free STANDARD shipment costs for purchases above 69,90 € 

What is the delivery date?

You will receive your order in 2-8 days, business hours Monday to Friday.

We do not ship to DOM TOM.

The carrier will deliver on working days. If unable to locate you, the package would be forwarded to the nearest DHL pick-up point and you would be notified by email, mail box or telephone. You will have 7 days to collect the product, after this period the product will be returned to our warehouses and we will proceed to process the return under standard conditions.

How can I track my order?

You can follow the status of your order anytime at DHL website with the tracking you received from them via email. You can also contact us through our contact form, via email info@calzadosvictoria, or through our customer service telephone number 941 15 29 10 (Winter timetable from Monday to Thursday from 8:30 am to 6:00 pm and Fridays from 8:00 am to 3:00 pm). Do not forget to keep the reference of your order and your purchase confirmation with you, so that we can help you.